Poster: The Impact of Text Messaging and Pharmacist Outreach Interventions on Medication Adherence Rates in a Commercial PBM Population

Capital Rx's Angela Kalantarova, PharmD (Senior Clinical Program Manager), Jakob Deel, MBA Candidate, Nash Albadarin, PharmD, MBA (Associate Director, Clinical Programs), Lauren Carroll, PharmD, BCACP (Senior Manager, Clinical Programs), Bonnie Hui-Callahan, PharmD, CDCES (Senior Director, Clinical Programs), Jay Tran, PharmD, MHA (VP, Clinical Operations), and Sara Izadi, PharmD (Chief Clinical Officer) conducted a study seeking to measure the impact of Capital Rx’s adherence program on member adherence rates for medications used for diabetes, hypertension, and high cholesterol.

The team presented their research findings at the 2025 PQA Annual Meeting in Tampa, FL. Review or download the poster below to see their findings!