Judi Health™ Recognized as 2026 Top Workplace in Healthcare

We are proud to share that Judi Health has earned eight Top Workplaces awards, including Top Workplaces in Healthcare! These awards recognize the organization and its team members across categories that span culture, leadership, and employee experience. They were determined using independently gathered, anonymous employee survey data, with results compiled and verified by Energage, the research company behind the Top Workplaces program.

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Since these recognitions were based entirely on what Judi Health employees reported, as opposed to a nomination or curated submission process, they offer a direct view into how the team experiences working here.  

Employees completed confidential surveys covering dozens of factors related to culture, management, and working conditions. The results are benchmarked against organizations of similar size and industry, and awards are issued only where scores meet Energage’s threshold for statistical significance.

In short, the team produced these results.

“What makes this recognition meaningful is that it comes directly from our team. These awards reflect a culture where people feel supported, challenged, and connected to the impact of their work—and that is what enables us to deliver for our members every day” - Sara Bunn, Chief Human Resources Officer

Why Team Experience Matters in Healthcare

Healthcare organizations operate under a distinct set of pressures. Regulatory complexity, high-stakes member interactions, and a workforce that is frequently stretched thin create conditions where employee engagement is not a peripheral concern — it has a measurable impact on the quality of care and service that members receive.

Research bears this out. A 2022 literature review published in the International Journal for Quality in Health Care examined 15 peer-reviewed studies and found a consistent positive link between staff engagement and patient safety outcomes, including higher quality of care and lower rates of preventable incidents. Furthermore, Gallup’s 2026 State of the Global Workforce found that low engagement costs the world economy approximately $10 trillion in lost productivity, or 9% of GDP.

For Judi Health, that connection is not abstract. Our Customer Care and Clinical teams alone field hundreds of thousands of interactions every year, aiding members when they are navigating complex, stressful situations. The stability and engagement of those teams has a direct effect on what members experience on the other end of the line. That’s part of the reason Judi Health has earned industry-leading Net Promoter Scores (NPS) year after year, along with world-class First Call Resolution (FCR) and Customer Satisfaction (CSAT).

“Member-focused quality customer care is a key driver of satisfaction, health outcomes, and cost efficiency in healthcare. By prioritizing seamless, personalized experiences, it increases engagement and trust while simplifying complex processes. For plan sponsors, it improves employee satisfaction and strengthens the value of benefits. Ultimately, it supports better outcomes, lower costs, and stronger relationships for both members and sponsors.” - Lisa Ellerhorst, Senior Director, Customer Care

A Closer Look at the Top Workplaces Award Categories

• ‍Work-Life Flexibility and Employee Well-being: This recognition reflects how Judi Health structures work at a practical level. With both remote and hybrid opportunities, team members feel they can manage their personal and professional lives without having to choose between them. To that point, 81% of respondents said they have the flexibility they need to balance their work and personal life. Additionally, 79% agreed that Judi Health does a “great job of prioritizing employee well-being.” ‍
• Professional Development & Innovation: Earning awards in both of these categories reflects the talent and dedication everyone in our organization brings from day one. Judi Health is proud to invest in individual growth through professional development. That is part of what fuels our innovative approaches to health benefit management and health technology. Teams feel encouraged to bring ideas forward, and they know those ideas are taken seriously. That’s why 87% of survey respondents said, “My manager helps me learn and grow,” and 83% said, “I regularly receive helpful feedback about my performance.”
• ‍Leadership & Purpose & Values: Taken together, these three categories describe how the company communicates, makes decisions, and recognizes the people doing the work. 92% of survey respondents said they feel Judi Health operates based on strong values; 90% said their job makes them feel like they are part of something meaningful; and 90% said Judi Health motivates them to give their very best at work. This appreciation, purpose, and drive are what have enabled our organization to do the unthinkable – from building a next-generation enterprise health platform to achieving Unified Claims Processing™.
• ‍Compensation & Benefits: This category is often among the most scrutinized in workplace surveys, as it reflects whether team members feel their total compensation is competitive and fair. To that end, 82% of survey respondents said they are very satisfied with their benefits package, and 75% said they feel their pay is fair for the work they do.

“Watching the trillions of dollars that we spend for mediocre outcomes ratchet up every year used to make me helpless and cynical - the machinery of US healthcare was impenetrable to reform, destined to keep getting more expensive without making our lives better. Arriving at Judi Health felt like being given blueprints to the system, permission to hack away at the tendrils of administrative waste that infect it, and the audacity to follow them to their source.” - Liya Lomsadze, Senior Director, Product

Judi Health’s Excellence Within Healthcare

This recognition comes alongside other recent acknowledgments of the Judi Health team’s work. Earlier in 2026, the company won seven Stevie Awards for Sales & Customer Service – including two Gold awards – recognizing individual team members and entire departments for their performance in member experience, customer care, and sales.

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Across both sets of awards, the throughline is the same: our team shows up for the people it serves, both inside and outside of the organization.

Interested in Fixing What’s Broken in Healthcare?

Judi Health is actively hiring. If you’re interested in working alongside the team behind these results, click here to review our current openings.